% of small businesses said that they were "very confident" that their business had the technological tools required to maximize their businesses profits.

Use of traditional media (TV, radio, newspapers, movies, magazines, attending live events, attending performing arts/cultural events, Music - CDs, MP3s, Videos games - non-Internet)

Attitudes towards media & technology, % have a high propensity for new technologies, Security & privacy concerns about the Internet, Perceived reliability of information on the Internet

E-mail use, Text messaging [Instant messaging], Chat, VoIP (Telephone over Internet), Blogs, Wikis, Discussion boards, Most commonly used Internet applications, Post photos/videos, Contribute to personal web site.

Internet activities (e.g. Check map/find address, Look for news, Check weather/traffic, Health information, Travel information, Auctions sites, Look for job/work, Most popular search engine, Most popular news web sites, Entertainment activities (e.g. Online newspapers, Online radio [Music online], Music downloading, Online gaming, Podcasts, Online gambling, Download movies, (Streaming content vs. downloads), Online learning activities

Internet use - behaviour & engagement (Social networking sites, Attitudes towards advertising-supported content, Frequency of free downloading activity when paid services is available (e.g. file-sharing service, bit torrents), Perceived impact of Internet use on time spent with other media, with friends & family, Frequency of being online with another person present, Perceptions of parental monitoring of youth online, Frequency of various forms of Internet abuse (e.g. received a virus, phishing), % use: Anti-virus software, Block spam, Have firewalls, Use spyware/adware protection [internet security]

Online government usage, Interest in voting online [elections], Civic engagement online, Canadian culture online - importance of obtaining information from Canadians source, Methods used to find Canadians content online.

Consumers behaviour online (Get info on products, Purchase items, Make travel reservations, Pay bills online [Electronic Bill Presentment & Payment (EBPP)], Bank online [Internet banking], Make investments [online trading], Auction sites (e.g. eBay), Products & services purchased online, Preferred country of origin for shopping sites, Paid to download content, Most popular content purchased.

Includes details by age group.

% of Canadians have business associates they speak to outside of Canada, Average number of business associates abroad

% of Canadians make international long distance calls at least once a week, at lest once a month, % stated they would make long distance international calls on a weekly basis if they had access to a VoIP unlimited long distance service, % of Canadians have tried or considered switching to VoIP.