Non-core tasks small business owners are taking on themselves - % report: secretarial work [virtual assistant], technical support, office/property repairs and cleaning, own website construction [web design]

% of small business owners don't want to give up control over any aspect of their business, desire to maintain quality, reluctant to spend the time it takes to hire and manage outsourced contractors, outsourcing is too expensive % say they waste a lot of time doing things that other people would be more qualified to do

% of small businesses have actually hired help for at least one task in the last six months - % hired help for: Business taxes, Website construction/maintenance, Technical support.

Of those who have embraced outsourcing, % cited the main reason as the recognition that other people are more qualified to do the work, say their time is best spent focusing on things they do best

How do you charge for services? Hourly rate? How long have you been in business? How many hours do you work a week? How do you find your clients? How many clients do you normally have at one time?