% regret taking on the size of mortgage they did, Average satisfaction ratings for mortgages, % of mortgages by length of term, by activity (financed or refinanced during the past 12 months), by type (fixed-rate, variable or adjustable rate, combination), by length of original amortization period,

Estimated number of mortgage holders by thresholds for unaffordable rises in mortgage rates, Equity position of current mortgage holders

Consumer comfort levels with their current equity positions, Types of mortgage professionals consulted when obtaining current mortgage (mortgage brokers, bank, credit union, life insurance/trust company), Number of quotes received when obtaining a mortgage, Mortgage mobility

% rely solely on the on-line channel, % exclusively used off-line resources, % reported using both, % of respondents going on-line indicated they had visited web sites of specific mortgage lenders, % reported using an Internet search engine, % searched on Interest rates, mortgage options, mortgage calculator, % used an on-line mortgage calculator, printed out information, researched other financial products, did a financial self assessment

% of recent firsttime buyers reported the use of social media platforms for researching mortgages [scoial networking sites]

Profile of Mortgage Holders - Fixed rate vs. Variable rate mortgages, Locking-in mortgage rates, Mortgage amortization periods, Payment increases and Lump sum payments, Missing mortgage payments, Types of mortgage professionals consulted [mortgage broker], Consumers’ use of mortgage professionals, Interest rates, Mortgage rate discounting, Housing equity, Equity take-out

How mortgage brokers compare to others on a variety of variables (e.g. competitive rates, wide selection of products, helping customer understand options, easy approvals, customer services, trustworthness), Top benefits of working with a broker vs. a bank

Mortgage market share by channel (Canadian bank, Broker, Credit Union, Insurance company) and mortgage type (first mortgage, renegotiation before term, scheduled renewal)

% indicate that their next home next home will be larger, will be smaller, % are looking for a fully-detached home

% say the proceeds from the sale of their current home will be less than the value of their new home, % will put down as much as they can afford for a down payment, % say they will save on interest payments by choosing accelerated payments (weekly or bi-weekly instead of monthly), % will save on interest payments by choosing a shorter amortization period for their mortgage.

% of repeat buyers have a mortgage on their current home, % intend to use their current lender when they purchase a new home, Top reason for switching, [mortgage brokers] % of buyers don’t know that they have options or haven’t thought about their options for their current mortgage.

The top factor that influences the decision to move, % plan to sell their current property before purchasing another one, % of those selling hope to improve the resale value of their home by renovating or redecorating