Concern about online reputation?  Concern that your online reputation may be harmed by content posted by someone else? 

%: Consider your own online profile when you edit or post content, Take steps to keep your personal and work online profiles separate, How your online activities might be exposing information about others, Information that you might be exposing or leaving behind while engaging in online activities

How much control do you think you have over your online reputation? Steps taken to manage your online profile (e.g. Searched my own name using a search engine, Used privacy settings on social networking sites, Decided not to post specific text, photos or video online, Checked to see what other people say about me on websites, Checked my credit report)

Online activities for work and person use (e.g. e-mail, online banking, social networking, blogging, download music, video, participate in online forums, Subscribe to online couponing services like Groupon, Living Social, Tippr etc. Use mobile phone applications [mobile Internet), Sharing my current location with family/friends, Use a business networking site like LinkedIn, Monster, etc, Use a news sharing service like Twitter, Pownce, FriendFeed, etc..

Have you ever posted information online that has harmed others or hurt relationships? What type of information did you share publicly? Have you ever posted something online that you knew had the potential to make someone uncomfortable? What were the activities that you felt positively/negatively influenced your reputation?

Have other people ever been impacted by your online activities either positively or negatively? What negative impact did your online activity have on friends and family, other people? (e.g. Identity Theft, Fired from job, Socially embarrassed, Got divorced, Been harassed or bullied, Lost a friendship, Lost custody of kids)

Number of sources consulted by type (online, offline, consumer voice, brand voice) during the purchase process of specific product types (Automotive, Baby care, Financial, Food & Drink, Mobile phones & accessories, Over the counter medicines, PC / Lap Top / tablet, Personal care, Travel) - covers: becoming aware, choosing product and where to buy

% who've done mobile banking in the last 12 months have used their bank's mobile application vs. % who simply use their smartphone browser to access the bank's website, % of Canadian smartphone users indicated they primarily conduct their banking transactions using their mobile devices.

When asked why they haven't used mobile banking, % said online banking suited them just fine, % said they prefer other methods of banking (in person, ABM, telephone, etc.), % said they had security concerns about using their mobile phones to do banking, % said security is their biggest concern about mobile banking

Most common mobile banking functionalities used by smartphone users include: checking account balances, paying a bill, [Electronic Bill Presentment and Payment (EBPP)] transferring funds, emailing money, buying and selling mutual funds

# of computers, # of mobile Internet keys, # of cell phones [cellphones], # of mobile devices (including smartphones, PDAs, tablet computers]

Use of Office Suites software, Enterprise resource planning (ERP), Customer relationship management (CRM), Supply chain management (SCM), Open source systems or software applications, Top reasons given for computerizing processes

Use of the website as an Internet tool, % have a mobile web site [mobile Internet], Level of satisfaction with regard to the use of mobile marketing [mobile advertising], Interest in adapting their websites for mobile devices

Use of intranets and extranets, Use of collaborative tools - E-mail, Web meetings, Videoconferencing or conference calling, Shared editing tools, Task or agenda management tools, Power management tools, Collaborative solutions

Online activities - Selling online [e-commerce], Online purchases, Banking transactions [Internet banking], Web 2.0 [social networking sites], Transactions with government [e-government], Perception of security of online transactions, Internet payment solutions used (Paypal, Moneris, Global payments, Desjardins, Google checkout, Beanstream, Other), Obstacles or factors preventing from selling online, Types of banking transaction down online (online payment to suppliers, Electronic Bill Presentment and Payment (EBPP)], Internet payroll transactions, international e-banking transactions, import of data to accounting system, internet cash management systems

Canadian SME satisfaction with social media, responsibility fir the development of Web 2.0 strategies, Internal use of web 2.0, use of web 2.0 in partner or supplier relationships, Social networking sites used by Canadian SMEs over the last year (Facebook, LinkedIn, Blogs on company website, Microblogs, Forums, Wikis), Interest in incorporating Web 2.0 applications

Investments in ICT during the past 12 months by company size, types of investments (e.g. Purchase of computer equipment, Purchase of licenses, Development of computer systems, Outsourcing of technical support, Internal human resources, Consulting, Purchase of telephone devices/systems, Internet/network access), Types of external resources SMEs rely on for managing and developing their technological resources, main obstacles to adopting ICT Solutions suggested by SMEs