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ID #:   39269265
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Survey on Christmas Shopping. Includes: Proportion of holiday spending by one week segments prior to Christmas day, % of Canadians have delayed at least some of their shopping this year in anticipation of lower prices and bigger sales, Top ten projected retail stores of holiday season 2009

Average amount expected to spend on gifts, Negative shopping experiences cited - % reported crowds, long line-ups, % of customers who have had a bad shopping experience never returned to that retailer, % have told others about a bad holiday shopping experience

Top gift categories for purchase, hope to receive, % will pay for holiday gifts by credit card, debit card, cash, % willing to go out of their way to shop where they can accumulate reward points [loyalty programs], % collect AIR MILES, Hbc rewards, Shoppers Optimum, Factors that influence where to shop.

Includes some details by gender and age group.

 
Publication Date:   12/9/2009
Frequency:   Annual
Location Type:   Online
Geography:   Canada, some provincial detail
 
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Posted/Updated:   12/11/2009
 
 
 
ID #:   39269218
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % of Canadians indicating current economic conditions are a reason they will spend less this year. [Christmas shopping], % will be spending less this year on gifts and are stressed because they do not have enough money, % plan to shop at retailers that offer added value loyalty points or miles this holiday season. [Air Miles, Loyalty Programs]

% of Canadians believe it is appropriate to redeem their loyalty points or miles for gifts, % will be using their points or miles for holiday gifts this year, % of shoppers will stick to a firm holiday budget, % will use credit cards to pay for gifts, % plan to pay off their credit card immediately, % plan to pay it off within two months

Average amount spent on holiday gifts in 2009 vs. 2008,

 
Publication Date:   12/2/2009
Frequency:    
Location Type:   Online
Geography:   Canada
 
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Posted/Updated:   12/6/2009
 
 
 
ID #:   39268856
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % of households across Canada that collect AIR MILES reward miles [loyalty programs] report that that bonus reward miles would be a strong incentive for them to choose eco-friendly products and services [green consumers], % would choose green products if pricing was competitive, if green products were available where they shop.
 
Publication Date:   9/22/2009
Frequency:    
Location Type:   Online
Geography:   Canada
 
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Posted/Updated:   9/24/2009
 
 
 
ID #:   39268272
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Given the opportunity to spend one million AIR MILES reward miles, % of Canadian would say they would: opt for travel, share their million miles with family and friends, redeem for merchandise, extraordinary amounts of everyday items such as gas and groceries. [Loyalty programs]
 
Publication Date:   4/24/2009
Frequency:    
Location Type:   Online
Geography:   Canada
 
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Posted/Updated:   4/25/2009
 
 
 
ID #:   39266453
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Survey of Canadian credit card holders. Includes % participate in at least loyalty program, % changed shopping patterns last year to earn loyalty program reward points, % are members of Air Miles, % of Air Mile collectors redeemed points for travel in the last two years, (vs. American Express Membership Rewards, Aeroplan, Diner's Club's)

Segmentation of credit card holder - % Savvy collectors, Credit challenged, Overburdened, Smart affluent spenders, Prudent users

% of credit card holders carry only credit cards with rewards.

 
Publication Date:   4/25/2008
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   4/28/2008
 
 
 
ID #:   39262652
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % of tweens, teens and youth (19 to 24 year olds) have loyalty cards, Top cards owned (e.g. Air Miles, HBC, Shoppers Drug Mart, La Senza, Student Price Card, EB Games, Coke card / icoke). (Loyalty programs]
 
Publication Date:   7/10/2006
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   7/17/2006
 
 
 
ID #:   39262237
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Number of loyalty programs that Canadians belong to, % currently enrolled in Air Miles, HBC rewards, Shoppers Optimum, Canadian Tire Options, Aeroplan, Petro-Points, Esso Extra, Blockbuster Rewards (by gender, age group, income level)

Importance of various loyalty program elements by income level, region and age group (The time it takes to accumulate enough point/rewards to redeem, The variety of things you can redeem points or rewards for, You receive offers that are exclusive to loyalty members, They make you feel important, You receive personalized communications)

% of Canadians feel that points programs buy their loyalty, % feel points programs value me as a customer, Incentives that motivate consumers to shop at a retailer, Incentives redeemed.

 
Publication Date:   5/1/2006
Frequency:    
Location Type:   Offline
Geography:   Canada, some provincial details
 
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Posted/Updated:   5/16/2006
 
 
 
ID #:   39260819
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Collection of statistics on loyalty programs in Canada. Includes % of Visa card holders that belong to one or more loyalty reward programs, # of Canadians collect Air Miles, # of active members in Aeroplan, % of credit card holder switched cards in 2004, % changed to get into a specific rewards program, % unredeemed Aeroplan miles,
 
Publication Date:   10/7/2005
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   11/21/2005
 
 
 
ID #:   39259732
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % of small business owners use loyalty programs when making business purchases, % collect Air Miles, % of small businesses where the owner does the majority of product orders of business forms, promotional products, cheques, overnight couriers.
 
Publication Date:   12/1/2004
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   1/28/2005
 
 
 
ID #:   39259696
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % of Canadians have at least one loyalty program card from a department store, mass merchandisers or warehouse club, % collect reward points from gas station or drug store, Average number of reward cards held by Canadians, % increase in sales due to loyalty to merchant, % of Canadians switched credit cards (from one financial institution to another) , % switched to a rewards card, % switched to merchandising card, % to travel card, % of Canadians have an Air Miles card

Main reason Canadians shop at a specific retailer, where loyalty cards ranks in list of reasons.

 
Publication Date:   11/23/2004
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   1/24/2005
 
 
 
ID #:   8947
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Includes where frequent flier (Air Miles, Aeroplan etc.) points come from (flying, retail, credit card / financial services, hotels/car rentals, other, # of miles awarded, # of miles redeemed. Loyalty Programs
 
Publication Date:   2/1/2003
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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Posted/Updated:   3/2/2003
 
 
 
ID #:   7134
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   % or Quebecers who participate in loyalty programs vs rest of Canada, % of loyalty programs users who are regular vs occasional users, % of households in Quebec who collect Air Miles vs rest of Canada
 
Publication Date:   9/16/2002
Frequency:    
Location Type:   Offline
Geography:   Canada, Quebec
 
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ID #:   4887
Title:   This information available to subscribers only. For more information click here
Source:  
 
Description:   Overview of customer loyalty cards and programs. Includes % of Canadian consumers that participated in loyalty programs, significance in luring consumers to a specific store, # of members: Air Miles, HBC Rewards, Optimum Card (Shoppers Drug Mart), Canadian Tire
 
Publication Date:   4/13/2002
Frequency:    
Location Type:   Offline
Geography:   Canada
 
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