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| ID #: | 39270329 | |
| Title: | This information available to subscribers only. For more information click here | |
| Source: | ||
| Description: |
Survey of Canadian women on loyalty programs. Includes: % use Aeroplan or Air Miles less for travel and more for other things, % look forward to e-mails giving their point balance, % worry about what is done with all the information collected in loyalty programs, % drive a little further to go a store with better rewards, % sign up for every reward program they can Type of reward programs they belong to by age group (e.g. drug stores, grocery stores, bookstores, coffee shops), Favourite reward programs by income level. |
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| Publication Date: | 8/1/2010 | |
| Frequency: | ||
| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 8/10/2010 | |
| ID #: | 39269265 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: |
Survey on Christmas Shopping. Includes: Proportion of holiday spending by one week segments prior to Christmas day, % of Canadians have delayed at least some of their shopping
this year in anticipation of lower prices and bigger sales, Top ten projected retail stores of holiday season 2009 Average amount expected to spend on gifts, Negative shopping experiences cited - % reported crowds, long line-ups, % of customers who have had a bad shopping experience never returned to that retailer, % have told others about a bad holiday shopping experience Top gift categories for purchase, hope to receive, % will pay for holiday gifts by credit card, debit card, cash, % willing to go out of their way to shop where they can accumulate reward points [loyalty programs], % collect AIR MILES, Hbc rewards, Shoppers Optimum, Factors that influence where to shop. Includes some details by gender and age group. |
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| Publication Date: | 12/9/2009 | |
| Frequency: | Annual | |
| Location Type: | Online | |
| Geography: | Canada, some provincial detail | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 12/11/2009 | |
| ID #: | 39269218 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: |
% of Canadians indicating current economic conditions are a reason they will spend less this year. [Christmas shopping], % will be spending less this year on gifts and are stressed because they do not have enough money, % plan to shop at retailers that offer added value loyalty points or miles this holiday season. [Air Miles, Loyalty Programs] % of Canadians believe it is appropriate to redeem their loyalty points or miles for gifts, % will be using their points or miles for holiday gifts this year, % of shoppers will stick to a firm holiday budget, % will use credit cards to pay for gifts, % plan to pay off their credit card immediately, % plan to pay it off within two months Average amount spent on holiday gifts in 2009 vs. 2008, |
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| Publication Date: | 12/2/2009 | |
| Frequency: | ||
| Location Type: | Online | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 12/6/2009 | |
| ID #: | 39268856 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | % of households across Canada that collect AIR MILES reward miles [loyalty programs] report that that bonus reward miles would be a strong incentive for them to choose eco-friendly products and services [green consumers], % would choose green products if pricing was competitive, if green products were available where they shop. | |
| Publication Date: | 9/22/2009 | |
| Frequency: | ||
| Location Type: | Online | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 9/24/2009 | |
| ID #: | 39268272 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | Given the opportunity to spend one million AIR MILES reward miles, % of Canadian would say they would: opt for travel, share their million miles with family and friends, redeem for merchandise, extraordinary amounts of everyday items such as gas and groceries. [Loyalty programs] | |
| Publication Date: | 4/24/2009 | |
| Frequency: | ||
| Location Type: | Online | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 4/25/2009 | |
| ID #: | 39266453 | |
| Title: | This information available to subscribers only. For more information click here | |
| Source: | ||
| Description: |
Survey of Canadian credit card holders. Includes % participate in at least loyalty program, % changed shopping patterns last year to earn loyalty program reward points, % are members of Air Miles, % of Air Mile collectors redeemed points for travel in the last two years, (vs. American Express Membership Rewards, Aeroplan, Diner's Club's) Segmentation of credit card holder - % Savvy collectors, Credit challenged, Overburdened, Smart affluent spenders, Prudent users % of credit card holders carry only credit cards with rewards. |
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| Publication Date: | 4/25/2008 | |
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| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 4/28/2008 | |
| ID #: | 39262652 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | % of tweens, teens and youth (19 to 24 year olds) have loyalty cards, Top cards owned (e.g. Air Miles, HBC, Shoppers Drug Mart, La Senza, Student Price Card, EB Games, Coke card / icoke). (Loyalty programs] | |
| Publication Date: | 7/10/2006 | |
| Frequency: | ||
| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 7/17/2006 | |
| ID #: | 39262237 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: |
Number of loyalty programs that Canadians belong to, % currently enrolled in Air Miles, HBC rewards, Shoppers Optimum, Canadian Tire Options, Aeroplan, Petro-Points, Esso Extra, Blockbuster Rewards (by gender, age group, income level) Importance of various loyalty program elements by income level, region and age group (The time it takes to accumulate enough point/rewards to redeem, The variety of things you can redeem points or rewards for, You receive offers that are exclusive to loyalty members, They make you feel important, You receive personalized communications) % of Canadians feel that points programs buy their loyalty, % feel points programs value me as a customer, Incentives that motivate consumers to shop at a retailer, Incentives redeemed. |
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| Publication Date: | 5/1/2006 | |
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| Location Type: | Offline | |
| Geography: | Canada, some provincial details | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 5/16/2006 | |
| ID #: | 39260819 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | Collection of statistics on loyalty programs in Canada. Includes % of Visa card holders that belong to one or more loyalty reward programs, # of Canadians collect Air Miles, # of active members in Aeroplan, % of credit card holder switched cards in 2004, % changed to get into a specific rewards program, % unredeemed Aeroplan miles, | |
| Publication Date: | 10/7/2005 | |
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| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 11/21/2005 | |
| ID #: | 39259732 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | % of small business owners use loyalty programs when making business purchases, % collect Air Miles, % of small businesses where the owner does the majority of product orders of business forms, promotional products, cheques, overnight couriers. | |
| Publication Date: | 12/1/2004 | |
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| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 1/28/2005 | |
| ID #: | 39259696 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: |
% of Canadians have at least one loyalty program card from a department store, mass merchandisers or warehouse club, % collect reward points from gas station or drug store, Average number of reward cards held by Canadians, % increase in sales due to loyalty to merchant, % of Canadians switched credit cards (from one financial institution to another) , % switched to a rewards card, % switched to merchandising card, % to travel card, % of Canadians have an Air Miles card Main reason Canadians shop at a specific retailer, where loyalty cards ranks in list of reasons. |
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| Publication Date: | 11/23/2004 | |
| Frequency: | ||
| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 1/24/2005 | |
| ID #: | 8947 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | Includes where frequent flier (Air Miles, Aeroplan etc.) points come from (flying, retail, credit card / financial services, hotels/car rentals, other, # of miles awarded, # of miles redeemed. Loyalty Programs | |
| Publication Date: | 2/1/2003 | |
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| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| Posted/Updated: | 3/2/2003 | |
| ID #: | 7134 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | % or Quebecers who participate in loyalty programs vs rest of Canada, % of loyalty programs users who are regular vs occasional users, % of households in Quebec who collect Air Miles vs rest of Canada | |
| Publication Date: | 9/16/2002 | |
| Frequency: | ||
| Location Type: | Offline | |
| Geography: | Canada, Quebec | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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| ID #: | 4887 | |
| Title: | This information available to subscribers only. For more information click here | |
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| Description: | Overview of customer loyalty cards and programs. Includes % of Canadian consumers that participated in loyalty programs, significance in luring consumers to a specific store, # of members: Air Miles, HBC Rewards, Optimum Card (Shoppers Drug Mart), Canadian Tire | |
| Publication Date: | 4/13/2002 | |
| Frequency: | ||
| Location Type: | Offline | |
| Geography: | Canada | |
| Hyperlink 1: | This information available to subscribers only. For more information click here | |
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